Medical Support Assistant
Collecting information regarding medical history and nature of the patient/s chief complaint for dental walk-in emergency visits. Communicating patient status to dental assistants and to providers. Conducting a preliminary triage assessment to determine order in which patients are escorted to the dental walk-in emergency clinic based on pain-scale and symptoms reported by the patient. Soliciting and recording demographic data. Monitoring the appointment schedules for accuracy, complete filling of appointment slots, and avoidance of potential scheduling conflicts. Utilization of RPMS, RPMS EHR, DENTRIX, and BMX scheduler to perform the above tasks, when necessary. Prepares dental staff meeting minutes and follows through on action items as directed by Dental Clinic supervisors. Recording of required patient information, such as patient identification and epidemiological data. Receives, assesses, or otherwise handles incoming and outgoing materials, such as patient referrals (incoming and outgoing), requests for patient information, correspondence, reports, memoranda, and other forms of written communication. To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. MINIMUM
Qualifications:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
GS-05:
1 year of specialized experience equivalent to at least the GS-04 grade level; OR, 4 years above high school. Examples of specialized experience for GS-05:
Initiate and distribute authorizations after determining patient eligibility; Contact state agencies to determine medical eligibility within jurisdiction; Maintain files of elective procedures; Schedule admissions; Obtain information regarding patient billing. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements:
Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifications:
Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:
GS-05:
1 year of specialized experience equivalent to at least the GS-04 grade level; OR, 4 years above high school. Examples of specialized experience for GS-05:
Initiate and distribute authorizations after determining patient eligibility; Contact state agencies to determine medical eligibility within jurisdiction; Maintain files of elective procedures; Schedule admissions; Obtain information regarding patient billing. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements:
Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
- Department:
0679 Medical Support Assistance - Salary Range:
$34,916 to $45,393 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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